An exciting opportunity to join our Residence Experience Team. This team sits at the heart of how Campus Services delivers it’s services to students and guests. It provides a central physical and virtual ‘hub’ for managing the resident student experience journey from choosing to apply for study at Bath right through to moving into private sector accommodation in their second year.

This role is responsible to the Residence Experience Manager for a professional service being provided to students during the accommodation pre-applications, application and allocation processes through to arrival.. Providing leadership, supervision and guidance to the allocations team, and taking the lead role in ensuring that the student experience meets or exceeds expectation. Ensuring our bed stock of over 4,500 beds is best utilised to deliver user requirements, providing excellent student experience and achieving commercial objectives through the co-ordination and allocation of student accommodation within University managed, and nominations accommodation.

Key to this role is to lead on the development and configuration of our student bed stock management system, including e-portal configuration. Continually reviewing and evaluating existing systems and processes and consider, explore and research innovative alternatives to drive performance, financial sustainability and efficiencies.

This is a full time position, with the option of compressed hours and hybrid working (Minimum of 3 days per week on campus)

What we can offer you:

• a very generous employer contributory pension scheme
• generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
• an excellent reward package that recognises the talents of our diverse workforce
• a wide range of personal and professional development opportunities
• a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

Find out more about our benefits.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the °ÄÃÅÁùºÏ²Ê¿ª½±¼Ç¼2023 a great place to work. Follow us and on Twitter for more information.

Closing Date: 17 Sep 2024

Department: Management, Specialist and Administration

Salary: £29,605 to £36,024